Roakus-E

Emergency electrician, available day and night

Power failure, a fuse that keeps tripping, a burning smell at the fuse box or a socket that sparks: call us. We are available 24 hours a day, 7 days a week in the province of Antwerp and are usually on site within the hour in the Kempen. You can explain the problem in English or Dutch.

Robert testing the insulation of an installation with an insulation tester

When to call us

Call straight away if you recognise one of these situations. Do not wait until tomorrow if you smell burning or see sparks: switch off the main switch and call.

If you are new to Belgium: a power cut in the whole street is a grid fault and should be reported to Fluvius, the grid operator for the province. If only your home is affected, the fault is in your installation and that is what we come for.

  • Total power failure while the neighbours have power
  • Residual current device or breaker that trips again and again
  • Burning smell, discolouration or heat at the fuse box or a socket
  • Short circuit after water damage or building work
  • Failure of cooling, heating or a medical device
  • Power cut in a shop, practice or workshop during opening hours

What we do on site

We look for the cause first. It can be a faulty appliance, a damaged cable, moisture in a junction box or a worn fuse box. In most cases we can put the installation safely back into service the same day. If a permanent repair needs more work, we leave a safe temporary solution and come back with a quote.

For businesses we can also provide emergency power with a generator, so cooling and the till keep running until the repair is done.

In the older houses of Antwerp and the villages of the Kempen the causes are often the same: moisture in a junction box after a leak, an overloaded kitchen circuit, a worn fuse holder that overheats. We carry the common parts in the van, so most repairs are finished in one visit.

What it costs

An emergency call-out has a fixed starting rate that covers the trip and the first hour. Outside office hours that rate is higher. You hear the amount on the phone, before we leave. Parts are charged at cost.

If you are renting, making the installation safe is urgent and you can call us directly. The permanent repair is normally the landlord's responsibility; we can send the quote to the landlord or the agency in English or Dutch.

How it works

  1. Call or send a WhatsApp

    Describe briefly what is happening. We ask a few questions and tell you right away whether we are coming and when.

  2. Make it safe

    We find the cause and make the installation safe, so you have power again.

  3. Permanent repair

    If it cannot be fixed permanently on the spot, we plan a second visit with a clear quote.

Where we work

We work across Flanders. These areas have their own page with what to expect locally.

Frequently asked questions

How fast can you be there?

In the Kempen usually within the hour, in Antwerp city and Mechelen within two hours. We tell you on the phone what time to expect us.

What can I check myself first?

See whether the neighbours have power too, switch off all appliances and try to reset the residual current device once. If you smell burning or see sparks, touch nothing and call.

Do you come in the weekend too?

Yes, seven days a week. In the weekend and at night a higher starting rate applies, which you hear in advance.

24/7 emergency line

+32 465 12 61 56

What you can count on

  • Over 20 years of experience

    Robert has worked as an electrician since 2005. From fuse boxes to home batteries, done by someone who does this every day.

  • 2-year warranty on our work

    On every installation we place. A job is finished when it is inspected and registered.

  • 24/7 emergency service

    Power failure at night or in the weekend? Call and we come, outside office hours too.

  • Certified technician

    Robert is certified in electrical engineering, electronics and ICT and works to the Belgian AREI electrical code.

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